Utilities setup and providers in North Carolina: Major utility providers: Duke Energy, Dominion Energy, Piedmont Natural Gas. Water services managed by local municipal governments. Internet options: Spectrum, AT&T, Google Fiber, Frontier. Call before you dig: NC811 service. Set up utilities before move-in day. Typical deposits may apply for new accounts. Transfer existing accounts if possible. Peak summer demand may increase electric bills. Energy-efficiency programs available for residents. Report outages directly to your provider.
Major utility providers: Duke Energy, Dominion Energy, Piedmont Natural Gas.
Duke Energy is a major utility provider in North Carolina, offering electric and natural gas services to over 7 million customers, with a vast network of distribution lines and generation facilities. Piedmont Natural Gas, a subsidiary of Duke Energy, distributes natural gas to over one million customers in North Carolina, South Carolina, and Tennessee. Dominion Energy, though primarily based in Virginia, is involved in joint ventures such as the Atlantic Coast Pipeline, which extends into North Carolina, but it does not provide direct utility services to the state's residents. For more detailed information, you can visit their website.
Water services managed by local municipal governments.
In North Carolina, local municipal governments play a crucial role in managing water services, often operating their own water supply and wastewater systems. These services are typically funded through user charges rather than tax revenues, which helps ensure safe and readily available water for various uses including residential, commercial, and industrial purposes. To learn more about the intricacies of such systems, you can visit the Local Municipal Governments webpage.
Internet options: Spectrum, AT&T, Google Fiber, Frontier.
In North Carolina, the top Internet providers include AT&T, offering fiber plans with speeds up to 5,000 Mbps; Spectrum, providing cable internet with speeds up to 1,000 Mbps; Google Fiber, available in select cities with speeds up to 8,000 Mbps; and Frontier, primarily offering DSL but with limited fiber options. AT&T and Google Fiber are noted for their fast speeds, while Spectrum is praised for its widespread availability and reasonable pricing. For more detailed information about these providers and their offerings, you can visit Allconnect.
Call before you dig: NC811 service.
North Carolina 811 is a Non-Profit Organization that facilitates communication between excavators and utility owners to prevent damage to underground utilities. Users must contact NC811 at least three working days before excavation, and the service is free. North Carolina 811 notifies member facilities, which then mark or clear the area within the specified timeframe. For more information, visit the North Carolina 811 website.
Set up utilities before move-in day.
To set up utilities before move-in day in North Carolina, contact the utility provider's customer service, provide necessary information such as address, identification, and social security number, and schedule the service connection up to ten days in advance to ensure utilities are turned on by the move-in date. More detailed instructions can be found on the High Point NC Government website, ensuring a smooth transition without any hiccups.
Typical deposits may apply for new accounts.
Typical deposits for new utility accounts in North Carolina can vary by provider and service type, with residential electric deposits ranging from $125 to $1,000, and water deposits based on the size of the service line, with higher rates for customers outside city limits. Deposits can also be waived or reduced with a letter of credit history or after a period of excellent payment history. For more details on these structures and options, visit the High Point, NC Deposits and Fees page to understand the specific criteria that might apply to your situation.
Transfer existing accounts if possible.
Transferring utility services in High Point, NC, involves completing the online Transfer Service form, which may require a security deposit depending on your payment history, along with a $25 set-up fee. This process is straightforward for local residents seeking to move their utility accounts to a new address within the city. When it comes to transferring electric service with Dominion Energy in North Carolina, it is necessary to contact their customer service and pay a connection charge. Ensuring that the meter is accessible and adhering to safety precautions are also critical components of this process. For more details about these services, visit the High Point Official Website for comprehensive guidelines and assistance.
Peak summer demand may increase electric bills.
In North Carolina, peak summer demand typically occurs between 2-7 p.m., especially from 3-6 p.m. Managing energy use during these hours can help customers save money through Load Management Programs offered by local public power utilities. These programs aim to optimize energy consumption by adjusting or reducing electricity usage during peak times, ensuring a more efficient and cost-effective power supply.
Energy-efficiency programs available for residents.
In North Carolina, residents can benefit from various energy-efficiency programs, including federal tax credits for installations like solar panels and geothermal heat pumps, as well as state and utility-specific rebates and incentives offered by providers such as Duke Energy and Dominion Energy, which include free home energy assessments and installations for eligible low-income and elderly residents.
Report outages directly to your provider.
To report an outage in North Carolina, customers should contact their specific utility provider directly. For example, Greenville Utilities Commission users can either call 855-767-2482 or use the online reporting system. Similarly, Duke Energy and Blue Ridge Energy customers have their own dedicated numbers and reporting methods for efficient assistance.