Utilities setup and providers in Hawaii: Hawaiian Electric Company (HECO). Hawaii Gas. Hawaiian Telcom. Spectrum for Cable. Sewer and Water from Local Municipalities. Solar energy options. Utility bill payment methods. Service transfer procedures. Environmental fees and surcharges. Customer service contact information.
Hawaiian Electric Company (HECO)
Hawaiian Electric Company (HECO), a subsidiary of Hawaiian Electric Industries (HEI), is the primary electricity supplier for the island of Oahu, serving approximately 95% of Hawaii's population along with its sister companies, Maui Electric Company (MECO) and Hawai'i Electric Light Company (HELCO), which serve Maui, Lanai, Molokai, and the Big Island. HECO is involved in various initiatives, including renewable energy programs, grid modernization, and supporting the adoption of electric vehicles, with a goal to decarbonize its operations and meet Hawaii's sustainability goals.
Hawaii Gas
Hawaii Gas, the state's only franchised gas utility since 1904, provides synthetic natural gas (SNG) and propane to residential, commercial, and industrial customers across Oahu, Hawaii, Maui, Kauai, Molokai, and Lanai. The company produces SNG from petroleum by-products and distributes it through an underground transmission system on Oahu and via propane tanks and cylinders on the neighbor islands, with a focus on efficiency, reliability, and sustainability. For more detailed information and services, you can visit the Hawaii Gas website.
Hawaiian Telcom
Hawaiian Telcom offers a variety of utilities and services throughout Hawaii, including high-speed Fioptics fiber internet with speeds reaching up to 3 Gbps, home phone, wireless services, and television. By utilizing Hawaii's only 100% fiber network, Hawaiian Telcom ensures that both residential and business customers receive reliable and advanced communications solutions. To learn more, visit their website for detailed information on their offerings.
Spectrum for Cable
Spectrum offers cable TV, internet, and phone services in Hawaii, providing a range of plans and bundles tailored to meet different needs. Users interested in exploring their options can check availability by city and access the convenient Spectrum TV App for seamless streaming. Additionally, customers have the flexibility to enhance their TV experience by adding on sports, entertainment, and international channels to their plans, ensuring a comprehensive entertainment solution for every household.
Sewer and Water from Local Municipalities
In Hawaii, local municipalities and private companies provide sewer and water services. For example, the Laie Water Company, a subsidiary of Hawaii Reserves, Inc., delivers water to over 700 customers in Laie, while sewer services in the area may be managed by the City and County of Honolulu's Department of Environmental Services.
Solar energy options
In Hawaii, solar energy is a significant option for reducing reliance on oil and petroleum, with companies like Rising Sun Solar and RevoluSun providing extensive solar installation services for residents and businesses. Meanwhile, the state's primary electric utilities, such as Hawaiian Electric Industries Inc. (HEI) and Kauai Island Utility Cooperative (KIUC), integrate solar energy into the grid efficiently. To explore more about Hawaii's initiatives and progress in renewable energy, visit the Hawaii Renewable Energy Market on the Brookfield Renewable US website.
Utility bill payment methods
Residents in Hawaii have a variety of options for settling their water bills, accommodating different preferences and conveniences. Among the choices, Hawaii Water Service provides flexible payment methods, including online transactions via credit/debit cards or bank accounts, and allows automatic payments—one can even pay by phone, mail, or in-person at designated locations. Additionally, the Board of Water Supply supports mail, online, phone, and in-person payments. They offer automatic bill payments from checking or savings accounts and also accept credit card payments for single-family residential accounts. American Water in Hawaii further enriches these options with their MyWater platform for online payments, while also permitting phone payments via credit cards or bank accounts, mail, and in-person payments, complete with an automatic payment setup from credit cards or bank accounts.
Service transfer procedures
For Hawai'i American Water, service transfer during a property sale is seamlessly managed through the escrow process. During this process, the escrow company prorates the service charges between the buyer and seller based on the closing date. This ensures that all parties are only responsible for their fair share of the charges. Upon completion of the transaction, the seller's account is closed while a new account is opened for the buyer. For more detailed information, you can visit the Hawai'i American Water website.
Environmental fees and surcharges
In Hawaii, environmental fees and surcharges are integral to the rate increase proposals by utilities like Hawaii-American Water Company, which includes mechanisms such as the Catastrophic Event Tracking Mechanism and Capital Infrastructure Surcharge to cover rising operating costs and infrastructure improvements, ensuring the safe and reliable provision of wastewater services. The City and County of Honolulu is proposing sewer fee increases over a ten-year period to fund critical improvements to wastewater infrastructure, meet regulatory requirements, and prepare for climate change and sea-level rise, with gradual annual increases totaling 115% over the period.
Customer service contact information
For customer service contact information on utilities in Hawaii, you can visit the Public Utility Company Web Sites page, which provides direct links and contact details for various electric, gas, water, and telecommunications companies serving the islands. This includes Hawaiian Electric Company, Maui Electric Company, Hawaii Electric Light Company, and other utility providers.